We’re Heading to the Annual Health Plan Innovation Summit 2018
To help spark innovation when it comes to marketing, sales and member engagement for health plans, we’re headed to sunny Orlando, Florida on March 5 …
Make Compliance Adherence Easier with Checklists
Introducing compliance checks lists into your day-to-day activities is an easy step for maintaining compliance adherence. Implementing tools that promote auto checklists make document management …
How Health Payers Can Meet AEP Deadlines
When processes aren’t being managed properly, health insurers suffer – and so do their profit margins. This is especially troublesome come Medicare’s Annual Election Period …
How to Be More Efficient with Your Member Communication Processes
Health payers are facing pressure to meet compliance checklists and keep up with rigid regulations, all while keeping up with an ever-changing, demanding and tech-savvy …
How Health Payers Can Learn the Secret to Customer Satisfaction
The healthcare industry is changing its tune from once being focused on “patient engagement” to “customer satisfaction”. Patients are now seen as consumers of healthcare …
Medicare, Budget Cuts and Uncertainty – Trump and A Reduced Budget
In wake of President-elect Trump’s statements regarding significant and fundamental changes to Medicare, health payers are embracing for what could be a massive cut to …
Improving Provider Directory Accuracy
Centers for Medicare and Medicaid Services (CMS) requires all Qualified Health Plan (QHP) issuers to provide updated provider directories every 30 days to its members. …
Takeaways from AHIP for Improving Health Plan Member Engagement
AHIP Institute 2016 was humming with a variety of hot-topic discussions concerning the future of healthcare. One side of the conversation we heard was in …
