Your Client Onboarding Process Can Make or Break You
It’s one thing to land a new client and another thing to secure the deal. The keys to a smooth …
enterprise
Integrating Collaboration and Project Management in the New Age of Work
“The best software is like a special effect in a movie – you don’t even notice it,” – Constellation Research …
Make the Most out of your Document Management System (DMS)
Have you ever lost your documents, misfiled your documents or had a tough time identifying changes to a document? You’re …
The Story Behind Blue Relay
Not many people know the true history of Blue Relay, but those who do understand its existence to the deepest …
Plain Language: The $2.5 Billion Problem
Your content is king. But how can your customers buy what you’re selling when they can’t understand it? Effective communication is a …
Data-Driven Decisions using Business Process Management Tools
Data-driven decision making isn’t just for selecting which customer segment you should go for, how to price products, or how …
Measuring ROI for BPM: Reduced Tasks and Inefficiencies can Surpass Solution Costs
Blue Relay brings visibility and control to your communication development processes, and ultimately saves you from monetary loss. But many …
The 3 Big Costs Your Business is Incurring Without Realizing
We recently published a post with our friends at Signority, discussing the importance of establishing strong internal processes to support …
5 Predictions for Business Process Management in 2017
As 2016 comes to a close, business leaders are thinking about what the new year will bring. Given where we …
Choosing a Business Process Management Tool Provider
Evaluating a Business Process Management solution should go beyond the technical requirements. This could be a long relationship. You need …
Agility in Marketing Operations with Best-of-Breed Technologies
Process Challenges Exist Industry Wide – Forrester Report Confirms To understand the strategy of today’s marketing and communications teams, Forrester …
Before We Talk About Improving the Member Experience, Let’s Talk About Our Business Processes First
Blog post is co-authored by Damian Holsworth – Vice President, Sales and Marketing at Concord Marketing. Ask yourself this question – when …
