Your Client Onboarding Process Can Make or Break You
It’s one thing to land a new client and another thing to secure the deal. The keys to a smooth onboarding process include open communication …
Integrating Collaboration and Project Management in the New Age of Work
“The best software is like a special effect in a movie – you don’t even notice it,” – Constellation Research Vice President Analyst, Alan Lepofsky. …
Make the Most out of your Document Management System (DMS)
Have you ever lost your documents, misfiled your documents or had a tough time identifying changes to a document? You’re not alone, it’s an issue …
The Story Behind Blue Relay
Not many people know the true history of Blue Relay, but those who do understand its existence to the deepest core. It all started while …
Plain Language: The $2.5 Billion Problem
Your content is king. But how can your customers buy what you’re selling when they can’t understand it? Effective communication is a step many organizations fail to …
Data-Driven Decisions using Business Process Management Tools
Data-driven decision making isn’t just for selecting which customer segment you should go for, how to price products, or how to develop your next product, …
Measuring ROI for BPM: Reduced Tasks and Inefficiencies can Surpass Solution Costs
Blue Relay brings visibility and control to your communication development processes, and ultimately saves you from monetary loss. But many don’t think about the indirect …
The 3 Big Costs Your Business is Incurring Without Realizing
We recently published a post with our friends at Signority, discussing the importance of establishing strong internal processes to support an even stronger business. As …
5 Predictions for Business Process Management in 2017
As 2016 comes to a close, business leaders are thinking about what the new year will bring. Given where we are with business process management …
Agility in Marketing Operations with Best-of-Breed Technologies
Process Challenges Exist Industry Wide – Forrester Report Confirms To understand the strategy of today’s marketing and communications teams, Forrester recently surveyed 115 technology, marketing, …
Before We Talk About Improving the Member Experience, Let’s Talk About Our Business Processes First
Blog post is co-authored by Damian Holsworth – Vice President, Sales and Marketing at Concord Marketing. Ask yourself this question – when it comes to member communications, …
What You Need to Consider When Evaluating Business Process Management Solutions
It’s 2016 and we have a plethora of technology solutions to help optimize our business processes. Before we begin improving ourselves, we need to look …
