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PBMI Excellence Award winner for 2017 logo

Blue Relay Wins Award for Quality Improvement in Member Communication Processes

by Ricky Panchal

Our team is absolutely honored to receive the Excellence Award in Quality Improvement from the Pharmacy Benefit Management Institute (PBMI). On March 7, we proudly …

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Categories Blog, Blue Relay, Events Tags AHIP, article, Blue Relay Blog, conference, PBMI
Overhead image of the showroom floor during the 2017 PBMI Drug Benefit Conference

Join Our Team at the 2017 PBMI Drug Benefit Conference

by Ricky Panchal

We’re ready for this year’s PBMI conference. Having worked in the industry for several years now, we will be sharing our insights and telling the …

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Categories Blog, Blue Relay, Events Tags AHIP, Blue Relay Blog, trade shows
Image of a stethoscope on top of a check-in notebad, with a blue tip pen out of focus

Medicare, Budget Cuts and Uncertainty – Trump and A Reduced Budget

by Ricky Panchal

In wake of President-elect Trump’s statements regarding significant and fundamental changes to Medicare, health payers are embracing for what could be a massive cut to …

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Categories Blog, Blue Relay Tags AHIP, american health insurance plans, article, Blue Relay Blog, BPM, health insurance, health payers, medicaid, medicare, Trump

Improving Provider Directory Accuracy

by Ricky Panchal

Centers for Medicare and Medicaid Services (CMS) requires all Qualified Health Plan (QHP) issuers to provide updated provider directories every 30 days to its members. …

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Categories Blog, Blue Relay Tags AHIP, american health insurance plans, article, automation, Blue Relay Blog, BPM, business process management, consulting, health insurance, health payers, member communications, process efficiency, provider directories, workflow

Takeaways from AHIP for Improving Health Plan Member Engagement

by Ricky Panchal

AHIP Institute 2016 was humming with a variety of hot-topic discussions concerning the future of healthcare. One side of the conversation we heard was in …

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Categories Blog, Blue Relay Tags AHIP, article, automation, Blue Relay Blog, communications, content, health insurance, health payers, member communications, members, process efficiency, workflow

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