Blue Relay Takes on Cognitive with New Products and Services

Why is anyone interested in automating natural language comprehension? Maybe one day in the future, computers will understand us – REALLY understand – and be able to answer us, ask questions and do what we want. That day is a long way away, if it ever comes, but with today’s technologies – like Watson Tone []

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We’re Competing for the title of “IBM Watson Build Global Champion”

August 23, 2017 | Mudeeha Yousaf

Indellient – the brains behind Blue Relay – are turning imagination into reality. We’ve officially made it to round two of the Watson Build – an initiative we’re taking on to build a cognitive solution that we can bring to market. The competition allows IBM Business Partners around the globe a chance to become a champion []

Health Payers

How Health Payers Can Meet AEP Deadlines

August 22, 2017 | Mudeeha Yousaf

When processes aren’t being managed properly, health insurers suffer – and so do their profit margins. This is especially troublesome come Medicare’s Annual Election Period (AEP). Payers are moving quickly now as September 30 is the deadline to have all AEP materials out to members – and there is no room for mistakes. It’s important []

Health Payers

How to Be More Efficient with Your Member Communication Processes

July 28, 2017 | Mudeeha Yousaf

Health payers are facing pressure to meet compliance checklists and keep up with rigid regulations, all while keeping up with an ever-changing, demanding and tech-savvy customer base. People are beginning to shop for health insurance like they do for shoes or cars, relying on internet searches to validate their decisions and taking more control over []

Health Payers

How Health Payers Can Learn the Secret to Customer Satisfaction

June 23, 2017 | Mudeeha Yousaf

The healthcare industry is changing its tune from once being focused on “patient engagement” to “customer satisfaction”. Patients are now seen as consumers of healthcare that demand a buyer experience like that of any other industry – fast and painless (pun-intended). The health insurance sector only scored a 72/100 in 2016, so there is definite []


How To Get the Most Out of SharePoint With BlueRelay

June 12, 2017 | Mudeeha Yousaf

Team’s around the globe have one goal in mind: to better their collaborative efforts to meet the stringent requirements laid out by the changing marketplace. They require the right tools to enable intelligent decision-making, better document management, and easier workflows so they can prosper and keep up with the competition. Specifically, they want to access []


Top Things You Need to Know About Blue Relay

June 05, 2017 | Dave Found

Many of our long-time users know how valuable Blue Relay is to their document review and approval processes – and an asset to their overall workflow. But for those who haven’t hopped on the gravy train or are still navigating Blue Relay’s many features, don’t worry because it’s never too late to unlock its benefits. []


How Useful is BPM in Addressing Compliance Issues?

May 23, 2017 | Dave Found

The content below was published on Corporate Compliance Insights Blog – a knowledge-sharing forum designed to educate and encourage informed interaction within the corporate compliance, governance and risk community. To read the original post, click here. Business Process Management is Critical on Multiple Fronts When people hear the word “compliance,” they often imagine red tape and a []


Measuring ROI for BPM: Reduced Tasks and Inefficiencies can Surpass Solution Costs

May 29, 2017 | Mudeeha Yousaf

Blue Relay brings visibility and control to your communication development processes, and ultimately saves you from monetary loss. But many don’t think about the indirect return on investment (ROI) – that is the long-term value that isn’t monitored by direct cost – that is accrued by implementing BPM software into their organizational fabric. Examples of []


The Best of Blue Relay

May 15, 2017 | Mudeeha Yousaf

Blue Relay helps unlock new value and efficiencies in the workplace and is on a mission to deliver better business processes – one company at a time. The enterprise software tool strives to keep its customers happy and relieve enterprises from the shackles of slow moving processes and siloes. Its unique customizations blend into any []