We’re Heading to the Annual Health Plan Innovation Summit 2018
To help spark innovation when it comes to marketing, sales and member engagement for health plans, we’re headed to sunny Orlando, Florida on March 5 …
The Story Behind Blue Relay
Not many people know the true history of Blue Relay, but those who do understand its existence to the deepest core. It all started while …
Plain Language: The $2.5 Billion Problem
Your content is king. But how can your customers buy what you’re selling when they can’t understand it? Effective communication is a step many organizations fail to …
Celebrate World Paper Free Day With Us
We’re taking the pledge to go paper-less on Nov. 6th (and every other day) for World Paper-Free Day 2017. Launched by the Association for Information and Image …
Data-Driven Decisions using Business Process Management Tools
Data-driven decision making isn’t just for selecting which customer segment you should go for, how to price products, or how to develop your next product, …
Adapting a ‘Bring Your Own Tools’ Mentality with Blue Relay
Deliver fast and accurately. That is the goal, right? Working with several companies over the years, we see the increasing pressure they are under to …
Make Compliance Adherence Easier with Checklists
Introducing compliance checks lists into your day-to-day activities is an easy step for maintaining compliance adherence. Implementing tools that promote auto checklists make document management …
Blue Relay Takes on Cognitive with New Products and Services
Why is anyone interested in automating natural language comprehension? Maybe one day in the future, computers will understand us – REALLY understand – and be …
We’re Competing for the title of “IBM Watson Build Global Champion”
We’ve officially made it to round two of the Watson Build – an initiative we’re taking on to build a cognitive solution that we can bring …
How Health Payers Can Meet AEP Deadlines
When processes aren’t being managed properly, health insurers suffer – and so do their profit margins. This is especially troublesome come Medicare’s Annual Election Period …
How to Be More Efficient with Your Member Communication Processes
Health payers are facing pressure to meet compliance checklists and keep up with rigid regulations, all while keeping up with an ever-changing, demanding and tech-savvy …
How Health Payers Can Learn the Secret to Customer Satisfaction
The healthcare industry is changing its tune from once being focused on “patient engagement” to “customer satisfaction”. Patients are now seen as consumers of healthcare …
