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Photo of a blackboard divided up into squares with white chalk. There is some writing in white chalk and post it nots within the majority of the squares

2019 Medicare Marketing Guidelines (MMG): Preparing Your Marketing Teams

by Ricky Panchal

The reinstatement of the OEP (discussed in our last post) fundamentally changes a health plan’s sales and marketing strategy. This blog discusses how the unsung …

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Categories Blog, Blue Relay Tags article, Blue Relay Blog, CMS, health payers, marketing, medicare, OEP

Get Ready for the New Medicare Advantage Open Enrollment Period

by Ricky Panchal

The New Medicare Advantage Open Enrollment Period (OEP) is coming in 2019. It will replace the Medicare Advantage Disenrollment Period (MADP) that started January 1st and continued through …

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Categories Blog, Blue Relay Tags AEP, article, Blue Relay Blog, health payers
Photo of people putting together four large puzzle pieces, each one a different colour of red, green, blue, or yellow

Your Client Onboarding Process Can Make or Break You

by Ricky Panchal

It’s one thing to land a new client and another thing to secure the deal. The keys to a smooth onboarding process include open communication …

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Categories Blog, Blue Relay Tags article, Blue Relay Blog, enterprise
Photo of people putting together four large puzzle pieces, each one a different colour of red, green, blue, or yellow

Inlet Accelerates Client Onboarding with Blue Relay

by Ricky Panchal

The company enhances its workflow strategy by adding Blue Relay into its digital delivery platform to deliver an efficient and positive customer onboarding experience. Oakville, …

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Categories Blue Relay, News Tags article, Blue Relay, Blue Relay Blog, BlueRelay, Featured, Inlet, news, press release, top
Photo of the top of a light, almost white, wood table with five laptops all being worked on by people.

Integrating Collaboration and Project Management in the New Age of Work

by Ricky Panchal

“The best software is like a special effect in a movie – you don’t even notice it,” – Constellation Research Vice President Analyst, Alan Lepofsky. …

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Categories Blog, Blue Relay Tags article, Blue Relay Blog, BPM, business process management, enterprise, interoperability, workflow
Photo of the top of a blue desk with two people sitting on either side, only their arms past the elbow are visible. One has a black blazer, and the other has a white doctor's lab coat pointing to something on a laptop screen that is facing towards the other person. There is also a stethoscope, mobile phone, and a pair of glasses on the desk

It’s Time We Improve Provider Directory Data and the Member Experience

by Ricky Panchal

BlueRelay helps health plans deliver more accurate and personalized provider directories to members. Health plans are under pressure to improve the consumer experience in accessing …

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Categories Blog, Blue Relay Tags article, Blue Relay, Blue Relay Blog, health payers, top
Photo of the top of a wooden table with a variety of clipboards, newsparpers, and notepads on it, along with a mobile phone, coffee mug, and laptop, all scattered across the table

Make the Most out of your Document Management System (DMS)

by Ricky Panchal

Have you ever lost your documents, misfiled your documents or had a tough time identifying changes to a document? You’re not alone, it’s an issue …

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Categories Blog, Blue Relay Tags article, Blue Relay Blog, enterprise, Featured, top
Stock image of various sized beakers on a laboratory counter, with the front-most beaker being a quarter filled with a liquid and a long pipette taking in liquid, and the Express Scripts logo overtop the image

How Express Scripts Automated the Member Material Development Process

by Ricky Panchal

Today, Express Scripts (ESI) is improving productivity, risk management and cost containment within member communication development processes, allowing them to respond quickly to both Centers …

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Categories Blue Relay Tags Blue Relay Blog, webinar
Image of a stethoscope wrapping around a globe

On World Health Day 2018, Let’s Remember Health is a Human Right

by Ricky Panchal

At least half of the world lacks access to essential health services. World Health Day, a global health awareness day celebrated every year on April 7th, is …

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Categories Blog, Blue Relay, Events Tags article, Blue Relay Blog

The Consumer Experience in Healthcare

by Ricky Panchal

What role does the consumer experience have in healthcare and how will it change the future? “The experience that consumers have in healthcare influence their …

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Categories Blog, Blue Relay Tags article, Blue Relay Blog, health payers
Closeup of a stethoscope laid across a piece of paper, with a calculator to the left of it and a fountain tip pen to the right of it

Blue Relay Makes Debut at 2018 Health Plan Innovation Summit

by Ricky Panchal

We’re back to the Canadian cold after spending two days in sunny Orlando, Florida at the 10th Annual Health Plan Innovation Summit. It was wonderful to …

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Categories Blue Relay, Events, News Tags article, Blue Relay Blog, health insurance, health payers, news, trade shows
Logo for the Xplor Techonology of the year 2018 award

Blue Relay Receives Recognition for Advancing the Healthcare Industry Forward

by Ricky Panchal

We have an extra hop in our steps today, largely due to our recent news that we have received an Honorable Mention for Xplor International’s Technology of …

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Categories Blog, Blue Relay Tags article, Blue Relay, Blue Relay Blog, health payers
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