Document Review Process – How to Improve Performance
What would be the impact to your team members and the success of your communication campaigns from a 300% improvement in your document review process? …
Customer Communications Management Service Provider Grows Customer Base with Blue Relay
Summary Customer communications management is a complex, risk-prone and expensive activity—regardless of whether the documents are managed by the insurer or an outsourced service provider. These challenges are amplified in health care customer …
Top 5 Risks When Using An Email Approval Process.
Relying on an email based review and approval process of your materials introduces significant risks to your workflow, and can do serious harm to your …
How Clients Use Blue Relay
You’re ready to get started on a new campaign idea. Or maybe you need to update your customers on new terms and conditions or inform …
New Blue Relay Enhancements
Blue Relay has a long history of helping organizations achieve their operational goals. Whether it’s meeting compliance requirements, assisting with the QA process or aiding …
Eliminate Manual Work by Adding Event Automation
Are manual processes holding you back? This blog explores how healthcare professionals can streamline operations, improve performance and increase ROI with Blue Relay. In today’s …
Fixing Your Provider Directories with Blue Relay
Many health plans are still searching for a solution to help them solve the mandates that CMS has implemented which require provider directories to be …
Blue Relay – Your One-Stop Solution for QA Material Review
Do you struggle to have the right data and reporting to understand the current state of your business? This blog explores how to streamline the …
The Top Challenges Faced by Health Plans and How to Solve Them
As a communications professional working for a Health Plan or Pharmacy Benefit Manager, you routinely face an abundance of challenges, including regulatory and policy changes, …
Improving Your Document Processes in Medicare
Don’t know what tasks are causing roadblocks for your Medicare teams? Not sure what aspects of your material review process are the most time-consuming? Start …
Easily Review and Annotate PDFs with Blue Relay
Reviewing PDFs pose many challenges due to the rigid nature of these document types. The challenges are well known as a recent study reported that …
Blue Relay: 2018 Recap
Another year in the books for Blue Relay is almost over! We’re so thankful for our loyal readers for keeping up with us this year …
