Document Review Process – How to Improve Performance
What would be the impact to your team members and the success of your communication campaigns from a 300% improvement in your document review process? This level of opportunity exists…
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Our team is absolutely honored to receive the Excellence Award in Quality Improvement from the Pharmacy Benefit Management Institute (PBMI). On March 7, we proudly … Read More
Well, National Proofreading Day is upon us. They sure have a day for everything, don’t they? But we couldn’t let this one slip away. After … Read More
We’re ready for this year’s PBMI conference. Having worked in the industry for several years now, we will be sharing our insights and telling the … Read More
We recently published a post with our friends at Signority, discussing the importance of establishing strong internal processes to support an even stronger business. As … Read More
In wake of President-elect Trump’s statements regarding significant and fundamental changes to Medicare, health payers are embracing for what could be a massive cut to … Read More
As 2016 comes to a close, business leaders are thinking about what the new year will bring. Given where we are with business process management … Read More
Centers for Medicare and Medicaid Services (CMS) requires all Qualified Health Plan (QHP) issuers to provide updated provider directories every 30 days to its members. … Read More
Process Challenges Exist Industry Wide – Forrester Report Confirms To understand the strategy of today’s marketing and communications teams, Forrester recently surveyed 115 technology, marketing, … Read More
Blog post is co-authored by Damian Holsworth – Vice President, Sales and Marketing at Concord Marketing. Ask yourself this question – when it comes to member communications, … Read More
It’s 2016 and we have a plethora of technology solutions to help optimize our business processes. Before we begin improving ourselves, we need to look … Read More
According to a recent survey released by InfoTrends in collaboration with Quark Software Inc, the average company spend on content-related technologies was $801K. The Content … Read More
AHIP Institute 2016 was humming with a variety of hot-topic discussions concerning the future of healthcare. One side of the conversation we heard was in … Read More
