CMS ‘Puts Patients First’ in New Medicare Rule
August 7th, 2018 marks the day the Centers for Medicare & Medicaid Services (CMS) delivered on President Trump’s promise to negotiate better deals for Medicare patients … Read More
2019 Medicare Marketing Guidelines (MMG): Preparing Your Marketing Teams
The reinstatement of the OEP (discussed in our last post) fundamentally changes a health plan’s sales and marketing strategy. This blog discusses how the unsung … Read More
Get Ready for the New Medicare Advantage Open Enrollment Period
The New Medicare Advantage Open Enrollment Period (OEP) is coming in 2019. It will replace the Medicare Advantage Disenrollment Period (MADP) that started January 1st and continued through … Read More
Your Client Onboarding Process Can Make or Break You
It’s one thing to land a new client and another thing to secure the deal. The keys to a smooth onboarding process include open communication … Read More
Inlet Accelerates Client Onboarding with Blue Relay
The company enhances its workflow strategy by adding Blue Relay into its digital delivery platform to deliver an efficient and positive customer onboarding experience. Oakville, … Read More
Integrating Collaboration and Project Management in the New Age of Work
“The best software is like a special effect in a movie – you don’t even notice it,” – Constellation Research Vice President Analyst, Alan Lepofsky. … Read More
It’s Time We Improve Provider Directory Data and the Member Experience
BlueRelay helps health plans deliver more accurate and personalized provider directories to members. Health plans are under pressure to improve the consumer experience in accessing … Read More
Make the Most out of your Document Management System (DMS)
Have you ever lost your documents, misfiled your documents or had a tough time identifying changes to a document? You’re not alone, it’s an issue … Read More
How Express Scripts Automated the Member Material Development Process
Today, Express Scripts (ESI) is improving productivity, risk management and cost containment within member communication development processes, allowing them to respond quickly to both Centers … Read More
On World Health Day 2018, Let’s Remember Health is a Human Right
At least half of the world lacks access to essential health services. World Health Day, a global health awareness day celebrated every year on April 7th, is … Read More
The Consumer Experience in Healthcare
What role does the consumer experience have in healthcare and how will it change the future? “The experience that consumers have in healthcare influence their … Read More
Blue Relay Makes Debut at 2018 Health Plan Innovation Summit
We’re back to the Canadian cold after spending two days in sunny Orlando, Florida at the 10th Annual Health Plan Innovation Summit. It was wonderful to … Read More
