All Stories
It’s Time We Improve Provider Directory Data and the Member Experience
BlueRelay helps health plans deliver more accurate and personalized provider directories to members. Health plans are under pressure to improve the consumer experience in accessing care. As part of their mandate, a Qualified Health Plan (QHP) must provide updated provider directories every 30 days to its members, according to the Centers for Medicare and Medicaid […]
On World Health Day 2018, Let’s Remember Health is a Human Right
At least half of the world lacks access to essential health services. World Health Day, a global health awareness day celebrated every year on April 7th, is a time to look at how we can help improve the world in a more holistic way. In its 70th anniversary year, The World Health Organization (WHO) is calling on […]
BlueRelay Makes Debut at 2018 Health Plan Innovation Summit
We’re back to the Canadian cold after spending two days in sunny Orlando, Florida at the 10th Annual Health Plan Innovation Summit. It was wonderful to join over 100 thought leaders and inspired minds to discuss tips, tricks, and trends to drive holistic Medicare marketing strategies forward. As part of our participation at the Summit, we […]
The Consumer Experience in Healthcare
What role does the consumer experience have in healthcare and how will it change the future? “The experience that consumers have in healthcare influence their future decisions when navigating the healthcare system and their personal health behaviors. These decisions are powerful determinants of health outcomes and medical costs,” According to Gartner. As just one data […]
BlueRelay Receives Recognition for Advancing the Healthcare Industry Forward
We have an extra hop in our steps today, largely due to our recent news that we have received an Honorable Mention for Xplor International’s Technology of the Year Award! Xplor, the worldwide, not-for-profit professional association that recognizes document technology solutions, has handpicked BlueRelay for its powerful suite of workflow and document management tools that simplifies document […]
The Story Behind BlueRelay
Not many people know the true history of BlueRelay, but those who do understand its existence to the deepest core. It all started while onsite at a client office where we were engaged in consulting activities for a project for a large healthcare firm, a colleague of mine (and Indellient’s Managing Partner), Adam Caromicoli, overheard a […]
Plain Language: The $2.5 Billion Problem
Your content is king. But how can your customers buy what you’re selling when they can’t understand it? Effective communication is a step many organizations fail to properly invest in – when it should be a top priority on their list. In recent years, we have begun to see a push towards improving readability of customer/client content […]
