Your Client Onboarding Process Can Make or Break You

You spend weeks, months or (in many cases) years trying to win over a prospective client. After the numerous phone calls, follow-up emails targeted LinkedIn campaigns and personalized gift baskets, the client finally agrees to do business with you. You’ve landed your big whale and are ecstatic that your many hours of research and chasing []

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Integrating Collaboration and Project Management in the New Age of Work

May 09, 2018 | Mudeeha Yousaf

“The best software is like a special effect in a movie – you don’t even notice it,” – Constellation Research Vice President Analyst, Alan Lepofsky. Process automation and auditing are one of the pillars of a successful business, helping to identify bottlenecks and improve productivity. Today, we see a movement to a new level of []

Health Payers

It’s Time We Improve Provider Directory Data and the Member Experience

April 27, 2018 | Mudeeha Yousaf

BlueRelay helps health plans deliver more accurate and personalized provider directories to members. Health plans are under pressure to improve the consumer experience in accessing care. As part of their mandate, a Qualified Health Plan (QHP) must provide updated provider directories every 30 days to its members, according to the Centers for Medicare and Medicaid []


On World Health Day 2018, Let’s Remember Health is a Human Right

April 02, 2018 | Mudeeha Yousaf

At least half of the world lacks access to essential health services. World Health Day, a global health awareness day celebrated every year on April 7th, is a time to look at how we can help improve the world in a more holistic way. In its 70th anniversary year, The World Health Organization (WHO) is calling on []

Trade Show

BlueRelay Makes Debut at 2018 Health Plan Innovation Summit

March 21, 2018 | Mudeeha Yousaf

We’re back to the Canadian cold after spending two days in sunny Orlando, Florida at the 10th Annual Health Plan Innovation Summit. It was wonderful to join over 100 thought leaders and inspired minds to discuss tips, tricks, and trends to drive holistic Medicare marketing strategies forward. As part of our participation at the Summit, we []

Health Payers

The Consumer Experience in Healthcare

March 23, 2018 | Mudeeha Yousaf

What role does the consumer experience have in healthcare and how will it change the future? “The experience that consumers have in healthcare influence their future decisions when navigating the healthcare system and their personal health behaviors. These decisions are powerful determinants of health outcomes and medical costs,” According to Gartner. As just one data []

Health Payers

BlueRelay Receives Recognition for Advancing the Healthcare Industry Forward

March 02, 2018 | Mudeeha Yousaf

We have an extra hop in our steps today, largely due to our recent news that we have received an Honorable Mention for Xplor International’s Technology of the Year Award! Xplor, the worldwide, not-for-profit professional association that recognizes document technology solutions, has handpicked BlueRelay for its powerful suite of workflow and document management tools that simplifies document []


The Story Behind BlueRelay

February 20, 2018 | Dave Found

Not many people know the true history of BlueRelay, but those who do understand its existence to the deepest core. It all started while onsite at a client office where we were engaged in consulting activities for a project for a large healthcare firm, a colleague of mine (and Indellient’s Managing Partner), Adam Caromicoli, overheard a []