Document Review Process – How to Improve Performance
What would be the impact to your team members and the success of your communication campaigns from a 300% improvement in your document review process? …
What would be the impact to your team members and the success of your communication campaigns from a 300% improvement in your document review process? …
The Centers for Medicare and Medicaid Services (CMS) Star Rating applies to all Medicare Advantage (MA) programs from Health Maintenance Organizations (HMO) to Preferred Provider …
Here are three vital tips to help your team stay HIPAA compliant when handling electronic protected health information (ePHI) documents. In highly regulated industries like …
This Blue Cross Blue Shield (BCBS) organization ensured that their Centers for Medicare and Medicaid Services (CMS) four Star Rating was maintained by simplifying their health plan …
The new Blue Relay 5.0 user interface will offer a more flexible experience and addresses most user enhancement requests registered by their client community. It …
Summary Customer communications management is a complex, risk-prone and expensive activity—regardless of whether the documents are managed by the insurer or an outsourced service provider. These challenges are amplified in health care customer …
Relying on an email based review and approval process of your materials introduces significant risks to your workflow, and can do serious harm to your …
How much value would you place in the ability to automate repetitive tasks, such as content review? When your business is laser-focused on regulation, compliance, …
Often, human error results in inaccurate data. Today, we look at two common situations where human error surfaces in payer data and how the right …
With Insurance Open Enrollment opening this week, Health Payers are now busier than ever! While maintaining provider directories and preparing ANOCs (Annual Notice of Change) and EOCs (Evidence of Coverage) can be stressful, client …
Many highly regulated industries require countless hours and resources for managing Key Documents that require yearly updates. This includes Health Payers who are required to …
Background Achieving and maintaining a wide variety of compliance levels is a core function of most organizations offering business to business (B2B) products or services. …